DELIVERY

I offer a one man delivery service for £65

anywhere within mainland UK

If you live outside of the mainland UK please contact me for a quote or if you require a 2 man service,as help maybe needed to offload


Buyers are very welcome to view and collect from Horsham, West Sussex

Please contact me if you wish to discuss or to request a more specific delivery.

HAND REFINISHED VINTAGE

Due to the nature of vintage there may be small imperfections in the original relative to its age that our detailed restoring and refinishing isn't able to eradicate so they remain as part of its charm. 

I create all our smooth & hardwearing finishes by hand, which gives a high quality craftsman's finish and as such a creative piece of work rather than flawless factory finished item.

RETURNS

Custom Furniture is non-refundable unless there is a specific issue with the piece. Please contact me to discuss.

If the item is faulty or needs a repair due an issue with my workmanship, I will either carry out a repair, replacement or give a full refund if I cannot do either of those, including any delivery costs. 

Shop sold furniture may be returned at the buyers expense within 14days. The delivery fee is not refundable only the purchase cost. 

For items damaged in transit I require full photographs of the piece and packaging as it is received. It's essential pieces are unpacked before the courier leaves.  Any damage caused by the delivery that is discovered after that point cannot be part of a damages claim. 

Items damaged after delivery has been accepted cannot be returned, although I will endeavour to fix at a reasonable cost.